Managed IT support · Llanelli & South Wales

IT support for South Wales businesses, without the jargon

Tegeus helps small and medium-sized businesses get the most from their IT. Proactive support, Microsoft 365 expertise, cybersecurity and practical advice from a UK-based team that looks at your business first and your technology second.

★★★★★ 5.0 on Google · Supporting South Wales since 2010 · UK-based team

Tegeus at a glance

30+

years of IT experience, supporting South Wales businesses since 2010

5.0★

average rating from our customers on Google

100%

UK-based staff. Nothing is outsourced.


IT support · Microsoft 365 · Security · Backup · Consultancy

Technology we work with

Microsoft 365

Microsoft Azure

Google Workspace

Cove Data Protection

What we do

Everything your business needs from IT, under one roof

From day-to-day support to long-term planning, we look after your technology so you can get on with running your business.

01

IT support

Fast, friendly help when something goes wrong, plus proactive monitoring and maintenance that stops many problems before they start.

02

Microsoft 365 & cloud

Set-up, migration and management of Microsoft 365 and Google Workspace, including licensing, email, Teams and SharePoint.

03

Backup

Monitored backups for Microsoft 365, servers and laptops, on-site and in the cloud, so your data can always be recovered.

04

Disaster recovery

A clear plan for getting your business running again after hardware failure, a cyberattack or data loss, in place before you ever need it.

05

Security & EDR

Endpoint detection and response, security monitoring and practical policies that protect your devices, data and people.

06

Training & consultancy

Plain-English training for your team and business-first IT advice, from health checks to planning your next upgrade.

We also help with AI and Copilot advice, Microsoft licensing, networks and Wi-Fi and hardware supply.

Explore our services

See the
Tegeus
difference

Local, honest IT advice that starts with how your business works, then finds the technology to match.

Why Tegeus

Business first, technology second

We start by understanding how your business works, then shape your IT around it. That means advice framed around cost, risk and productivity, not just systems and settings.

Talk to us Business partner offering a handshake over financial charts

UK-based, nothing outsourced

When you call or email, you reach our own team: people who know you, your business and your systems.

Responses in minutes, not days

Our customers often tell us how quickly we reply. Fast, human answers are simply how we work.

No jargon, no oversell

Straight, honest advice in plain English. We recommend what you actually need, and nothing more.

Relationships that last

Many of our customers have trusted us with their IT for the best part of a decade, and longer.

How it works

Getting started is simple

1

A friendly chat

Tell us how your business works and where IT is getting in the way. No pressure and no hard sell.

2

An IT health check

We review your systems, security and licensing, then explain what we find in plain English, with clear priorities.

3

Ongoing support

We take care of the day-to-day, keep an eye on things behind the scenes and stay on hand whenever your team needs help.

What our customers say

Trusted by businesses across South Wales

★★★★★

5.0 on Google from 14 reviews

Fast responses, straight answers and support that lasts. Many of our customers have been with us for eight, nine and ten years or more.

Read our Google reviews

★★★★★

“Whenever I have a question or run into a problem, their response time is incredibly fast — often within minutes — and they resolve issues before they can become real headaches. It honestly feels like I have my own full-time IT manager.”

Eleanor
Google review

★★★★★

“John of Tegeus has been assisting me with my IT for the last 9 years. His support and advice has been faultless… John took charge of the IT transition. I didn’t have to do a thing. It was seamless.”

Steffan Thomas
Google review

★★★★★

“Always available for IT advice… John is very patient, professional and understanding of the time constraints of being a small charity with a small team! Diolch John — would definitely recommend.”

Llanelli Railway Goods Shed Trust
Google review

★★★★★

“I’ve been a customer with Tegeus for the last 8 years… Thanks to the systems put in place by John, my team all switched to working from home without any hassle.”

David Darkin, Darkin Architects
Google review

Questions

Frequently asked questions

Where are you based and which areas do you cover?

Our office is in Dafen, Llanelli. We support businesses right across South Wales, and much of our support can be delivered remotely wherever you are.

What size of business do you work with?

Mostly small and medium-sized businesses, from sole traders and charities to established, growing firms.

Is your support outsourced?

No. All of our staff are UK-based and we don't outsource support, so you always deal with people who know your business.

Do you only recommend things you sell?

No. We start by looking at how your business works and what you're trying to achieve, then recommend what genuinely fits. Often that means getting more from the tools you already have, rather than buying something new. Think of us as business advisers who specialise in IT.

Can you move us to Microsoft 365?

Yes. As a Microsoft partner we move businesses from local servers and older email systems to Microsoft 365, then look after licensing, security and backup for you.

Do you support Google Workspace too?

Yes. We support both Microsoft 365 and Google Workspace, so we can recommend the platform that suits your business rather than pushing one.

How do existing customers get help?

Email support@tegeus.com, call 01554 820007 or use the customer portal. Our office is open Monday to Friday, 9am to 5pm.

Let's talk about your IT

Have a quick chat with us. No sales pitch, just honest advice on what your business actually needs, even if that means making better use of what you already have.